Another one of those days.
Just when I had started making steady progress on my main task again, I get pulled into firefighting once more. It never ends, does it? Alpha software really keeps on giving. Not gonna lie though, it’s a bit of a problem. And we know it is! The problem is that this just isn’t solved as easily as it’s identified.
Maybe we need to get someone on board who’s hired specifically to do firefighting and other ops tasks for us. But then they need the knowledge to do so effectively. But we’re in the process of addressing a bunch of these problems, and so core knowledge can become outdated rather quickly. Do we really want to take our time to do knowledge transfer now?
The correct answer is probably yes, but even then you don’t send a rookie firefighter to go out on their own…