Fang Talks

These aren't even slogans!
02 09 15

Phone issues

Definitely on the list of especially crippling issues to have.

My phone’s been acting up every now and again for a while now, but it usually didn’t last very long, so I never really minded it. Yesterday however, on the first day of the new school year, it got a little out of hand. The left two thirds of my touch screen randomly become unresponsive, usually for a lengthy period of time. This includes the capacitive buttons below the display. As you can imagine, this makes common actions like typing, swiping left/right and zooming very difficult to do.

As much as it seemed like a hardware issue to me (only part of the screen misbehaves, its area never changes), I knew my model of phone was known to have some software-side touch issues, so I looked into that first. Apparently wiping the device’s cache had worked for some people. Seemed a bit odd, but I gave it a shot, and what do you know, it seemingly fixed the issue!
As an aside, I also made a backup of my system during that process. In transferring it to my computer, either I or Android File Transfer (for OS X, never use it unless you need to, it’s horrible) messed up, and deleted most all of the data on my phone. I lost all kinds of things, including two months’ worth of photos. Needless to say I was not in a good mood.

Today, the touch issues once again presented themselves. Sigh. Luckily I had already contacted support, simply because I wanted to document the issue with them before my warranty expired, just in case. Continued that ticket, uploaded a screencast of the issue happening, and am currently waiting on a response. Really hoping we can get this sorted out quickly and painlessly, ’cause this shit’s honestly a huge annoyance.

Why did I ever even switch to a smartphone? My candybar has never had any issues whatsoever.
~ Fang


  • 06/09/2015 (11:50 PM)

    A huge annoyance, sure, but at least you’ve still got that warranty. Mine is now 1 month out of warranty, so I’m just hoping/praying it doesn’t implode upon itself in the coming weeks.

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