You pulled the community together and got something cool done? Absolutely neat-o!
It always strikes me as nice when there’s a few people within a community that decide there’s room for improvement and then actually get to work. Everyone can complain about things, but coming up with solutions and making them work is a whole different thing. So I always have mad respect for those action-takers that get shit done.
But when a community effort has to be made to fill in holes left by a company/organization, then it’s just kind of sad. Still great it’s being done, but huge shame it’s necessary in the first place. And you know what, it always looks super odd when a large company fails to do some thing or take some feedback, and then a bunch of random people pick it up and hack something useful together in a short amount of time. They don’t have a large budget or any experts on the case, what’s the company’s excuse?
No denying there’s always valid reasons for organizations not to do certain things, but still.